Do you want to return the product? No problem.
- Send us an email to info@montsaint.es or write us a WhatsApp to 623 003 663 indicating your order number, full name and product to return. If you are within the return period of 15 days from receipt of the order, you must send the product you wish to return to the following address: Leopoldo Werner 13 cp. 29014 Málaga , we recommend you to use a shipping method with tracking number, as we are not responsible if it gets lost, or if you prefer we can manage it for you with our transport company for 4€, which will be discounted from the refund (If it is a shipment from outside Spain or the Canary Islands will be calculated separately according to the transport companies).
- The product must be in perfect condition and without obvious signs of use.
- For hygienic reasons, jewellery cannot be returned, except for manufacturing defects.
In the event that the product is returned due to a manufacturing defect or incorrect delivery, the user will have the right to opt either for a refund of the amount paid or for the restitution of the product for another of identical characteristics.
Siendo requisito indispensable, que el cliente se ponga en contacto con el departamento de atención al cliente en un plazo máximo de 48 horas desde la recepción el paquete.
In this case it will be montsaint, who will be responsible for the shipping costs or return of the product; always bearing in mind that all shipments are strictly checked before being sent out.
To carry out any of the above procedures, please contact montsaint's customer service department at the following e-mail address:
